Privacy Policy — Kaden Ave Communications

Last modified: April 22, 2024

INTRODUCTION

Kaden Ave Communications Inc. and our affiliates and subsidiaries ("Company" or "We") respect your privacy and are committed to protecting it by complying with this policy.

This policy describes:

· How we collect, use, disclose, and protect the personal information of our customers and users ("you").

· Describes the types of information we may collect from you or that you may provide when you visit the website kadenave.com and socialmediasidekick.ca and the “Social Media Sidekick” Slack channel (collectively, the "Website/Slack").

· Our practices for collecting, using, maintaining, protecting, and disclosing that information.

Privacy laws in Canada generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.

This policy applies to information we collect, use, or disclose about you:

· On the Website/Slack.

· In email, text, and other electronic messages between you and the Website/Slack.

· When you interact with our applications on third-party websites.

The Website/Slack may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use the Website/Slack. By accessing or using the Website/Slack, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Website/Slack after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.

Notwithstanding the foregoing, by accessing or using the Website/Slack, you indicate that you understand, accept, and consent to the practices described in Slack’s Privacy Policy. Slack’s Privacy Policy may change from time to time. Your continued use of the Website/Slack after Slack makes changes indicates that you accept and consent to those changes, so please check Slack’s Privacy Policy periodically for updates.

INFORMATION WE COLLECT ABOUT YOU

We collect and use several types of information from and about you, including:

· Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifier, billing and account information, and any other identifier we may use to contact you ("personal information").

· Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website/Slack feature.

· Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access the Website/Slack, and usage details.

· Non-personal details about your Website/Slack interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from the Website/Slack (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.

HOW WE COLLECT INFORMATION ABOUT YOU

We use different methods to collect your information, including through:

· Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise.

· Automated technologies or interactions, as you navigate through the Website/Slack. Information collected automatically may include usage details, IP addresses, and information collected through cookies.

Information You Provide to Us

The information we collect directly from you on or through the Website/Slack may include:

· Information that you provide by filling in forms on the Website/Slack. This includes information provided at the time of registering to use the Website/Slack, and subscribing to our service. We may also ask you for information when you report a problem with the Website/Slack.

· Records and copies of your correspondence (including email addresses), if you contact us.

Information We Collect Through Cookies and Other Automatic Data Collection Technologies

As you navigate through and interact with the Website/Slack, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

· Details of your visits to the Website/Slack, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website/Slack.

· Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and does not include personal information, and we may maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties. It helps us to improve the Website/Slack and to deliver a better and more personalized service, including by enabling us to:

· Estimate our audience size and usage patterns.

· Store information about your preferences, allowing us to customize the Website/Slack according to your individual interests.

· Speed up your searches.

· Recognize you when you return to the Website/Slack.

The technologies we use for this automatic data collection may include:

· Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Website/Slack. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Website/Slack.

· Flash Cookies. Certain features of the Website/Slack may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Website/Slack. Flash cookies are not managed by the same browser settings that are used for browser cookies.

· Web Beacons. Pages of the Website/Slack and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third Party Use of Cookies

Some content or applications on the Website/Slack, including advertisements, are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Website/Slack. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. In addition to helping advertisers reach the right people for their products and services, behavioural advertising helps support the Website/Slack so that you can enjoy free content.

We do not control these third parties' tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

· To present the Website/Slack and its contents to you.

· To provide you with information, products, or services that you request from us.

· To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.

· To provide you with notices about your account/subscription, including expiration and renewal notices.

· To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.

· To notify you about changes to the Website/Slack or any products or services we offer or provide though it.

· To improve the Website/Slack, products or services, marketing, or customer relationships and experiences.

· To allow you to participate in interactive features, social media, or similar features on the Website/Slack.

· In any other way we may describe when you provide the information.

· For any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

DISCLOSURE OF YOUR INFORMATION

We may disclose personal information that we collect or you provide as described in this privacy policy:

· To our subsidiaries and affiliates.

· In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Kaden Ave Communications Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Kaden Ave Communications Inc. about our customers and users is among the assets transferred.

· To contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with the Website/Slack improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

· To fulfill the purpose for which you provide it.

· For any other purpose disclosed by us when you provide the information.

· With your consent.

We may also disclose your personal information:

· To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.

· To enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes.

· If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Kaden Ave Communications Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

DATA SECURITY

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Website/Slack, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Website/Slack. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website/Slack.

DATA RETENTION

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

CHILDREN UNDER THE AGE OF 18

The Website/Slack is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website/Slack. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on the Website/Slack or on or through any of its features/register on the Website/Slack, make any purchases through the Website/Slack, use any of the interactive or public comment features of the Website/Slack, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at hello@socialmediasidekick.ca or info@kadenave.com.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

WITHDRAWING YOUR CONSENT

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at hello@socialmediasidekick.ca. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page.

We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting the Website/Slack and this privacy policy to check for any changes.

CONTACT INFORMATION AND CHALLENGING COMPLIANCE

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at hello@socialmediasidekick.ca.

We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws.